We offer member pricing on almost every item on our site to show our appreciation for you as our customer. We know how many options there are out there and we are happy that you, as a savvy internet connoisseur, have decided to do business with us - it is after all the right decision!
I guess you want to know how to get the member pricing, eh? Well all you have to do is create an account here. Then every time you login you will automatically see your member pricing which ranges from 5-15% off depending on the item. Sale items will enjoy even deeper discounts! OEM parts are not discounted, but they enjoy free shipping in the US. It really is that simple... now go save some greenbacks!
We ship domestic and internationally Tuesday through Saturday (only USPS packages are picked up Saturday). Not all items are elligable for international shipping, but the majority are. If there are any question about this please contact us. We ship in the continental United States via UPS. AK, HI and all International destinations via USPS. We only ship internationally via USPS Global Express. This will get your item(s) to you safely, quickly (3-5 days generally) and with a tracking number. We are happy to ship to military addresses via USPS.
Really that is it. Our shipping is straight forward. We ship quickly and we always provide tracking numbers which are emailed to you, but can also be found in your order history after logging into your account.
Checking part availablity is quite easy as well. All you have to do is click the "question" button next to the "add to cart" button on the product listing and type something like "is this available?". This will email us the URL of the item you are interested in and we will check stock and email you back - usually within the hour if you email us during business hours (unless I have fallen asleep under my desk again!). Please be sure to mention any options you need such as size, color, etc...
But wait! There are even more ways to check product availabilty. You can click here for the contact us page and either telephone us or send an email wtih the specifics of what you are looking for. These are good ways to check availability for multiple items at once.
We believe in and stand behind all of the products we sell. If you should find any manufacturing defects in a product you have bought from us within the first year please contact us and we will go to work to fix the problem. Plain, simple and honest.
We now have the best online parts ordering system available to Ducatisti! Lucky you right Anyway, we are still developing the system to offer easier and quicker use and we will be upgrading the system as we figure it out.
Please read this section to learn how to use the online parts ordering system most effeciently then visit the OEM parts ordering system and get to it! As always if you need help with anything feel free to contact us.